Cancellation & Refunds Policy

1. Overview

This Cancellation & Refunds Policy outlines the terms and conditions for cancelling subscriptions and requesting refunds for Reddit Relevance services provided by runbyte.tech.

2. Subscription Cancellation

2.1 Cancellation by You

You may cancel your subscription at any time through your account settings or by contacting us directly at admin@runbyte.tech.

2.2 Effect of Cancellation

Upon cancellation, your subscription will remain active until the end of your current billing period. No prorated refunds will be provided unless otherwise stated in this Policy.

2.3 Cancellation by Us

We reserve the right to cancel or suspend your subscription immediately if you violate our Terms and Conditions or engage in fraudulent activity.

3. Refund Eligibility

You may request a full refund within 7 days of your initial purchase or subscription renewal, provided that:

• You have not used the Service extensively
• The request is made within the specified time period
• You provide a valid reason for the refund request
• No violation of our Terms and Conditions has occurred

4. Refund Process

1. Send an email to admin@runbyte.tech with the subject "Refund Request".
2. Include your account email address and order or receipt number.
3. Provide a brief explanation for the refund request.
4. Specify the payment method used for the original transaction.

5. Special Circumstances

If our Service is unavailable for an extended period due to technical issues on our end, you may be eligible for a prorated refund for the affected time period.

6. Subscription Changes

You may upgrade or downgrade your subscription plan at any time. Upgrades are prorated immediately, while downgrades take effect at the start of your next billing cycle.

7. Trial Period

If we offer a trial period, you may cancel during that period under the terms shown at signup. Trial-to-paid conversions are subject to our standard refund policy.

8. Chargebacks

If you file a chargeback or dispute with your payment provider, your account will be immediately suspended pending resolution.

9. Currency and Payment Methods

Refunds will be issued in the same currency and to the same payment method used for the original transaction.

10. Changes to This Policy

We reserve the right to modify this Cancellation & Refunds Policy at any time. Changes will be effective immediately upon posting on our website.

11. Legal Rights

This Policy does not affect your statutory rights as a consumer. If you are located in a jurisdiction that provides additional consumer protection rights, those rights will apply in addition to the terms outlined in this Policy.

12. Contact Us